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Floto does its best to ensure that you are satisfied with every purchase. However, should any item fall short of your expectations for any reason, return it to us unused and we will refund your money or exchange it for you - whichever you choose.
Floto products are guaranteed for their natural life. If, for some reason your item should require repair, we offer a repair service.
send returns and exchanges to:
Floto Imports Inc. l 181 Marsh Hill Road l Orange, CT 06477
No RMA is required but please include a short note with the model and color bag that you would like to exchange with.
For more details on returning or exchanging an item please see our full return policy
